About Shipping.
Shipping & Delivery Policy
GoSobiShop Boutique is an independent online fashion retailer with business operations managed between Canada and Florida, USA. Our customer support phone number is based in Broward County, Florida.
We currently serve customers in Canada and the United States and are committed to providing a straightforward and reliable shopping experience.
Please note that delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control. Tracking information is provided once your order ships.
Shipping Information
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 5–10 business days |
| Canada | 5–10 business days |
Delivery estimates are provided as a general guideline and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather conditions, holidays, or periods of high order volume.
Shipping Details
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Orders are shipped using established delivery carriers.
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Tracking information is provided once your order ships.
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Delivery times may vary depending on the destination and local carrier.
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In some cases, items from the same order may arrive in separate packages.
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Shipping options and any applicable shipping charges are displayed during checkout.
Important Information
Delivery Delays
During holidays, promotional periods, or periods of unusually high order volume, processing and delivery may take longer than the estimated timeframe.
Carrier delays, weather conditions, customs processing, and other circumstances outside our control may also affect delivery times.
Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to the carrier or sender.
Tracking
Once your order ships, tracking information will be sent to the email address provided at checkout.
Tracking information may take some time to become active after the package has been shipped.
Separate Shipments
If an order contains multiple items, the items may occasionally be shipped separately. This means you may receive more than one tracking number or package for a single order.
Need Help?
If you have questions about your order, shipping, or tracking information, our customer support team is available to assist you.
GoSobiShop Boutique
Email: support@gosobishop.com
Phone: (954) 890-6954
Monday–Friday, 9:00 AM–5:00 PM EST
Response time: 24–48 hours
Our customer support phone number is based in Broward County, Florida, while our business operations are managed between Canada and Florida, USA.
GoSobiShop Boutique operates exclusively online and does not currently have a public retail storefront.
Thank you for shopping with GoSobiShop Boutique.