Terms of Service

Last Updated: September 16, 2026

Welcome to GoSobiShop Boutique. These Terms of Service govern your access to and use of the GoSobiShop Boutique website and your purchase of products through our online store.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

GoSobiShop Boutique reserves the right to update or modify these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

1. About GoSobiShop Boutique

GoSobiShop Boutique is an independent online fashion retailer with business operations managed between Canada and Florida, USA.

Our customer support phone number is based in Broward County, Florida.

GoSobiShop Boutique operates exclusively online and does not currently have a public retail storefront.

Customer Support:
Email: support@gosobishop.com
Phone: (954) 890-6954
Monday–Friday, 9:00 AM–5:00 PM EST
Typical response time: 24–48 hours

2. Use of Our Website

You may use our website for lawful personal shopping and informational purposes.

By using this website, you agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to our website, systems, accounts, or data.
• Introduce viruses, malware, harmful code, or other technologies that could damage or interfere with the website.
• Attempt to interfere with the security or operation of the website.
• Copy, reproduce, distribute, modify, or commercially exploit website content without written permission.
• Use automated systems or methods to collect website content or information without authorization.
• Submit content that is unlawful, threatening, defamatory, abusive, obscene, discriminatory, or that infringes another person's intellectual property or other legal rights.

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our website, customers, business, or other users.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, sizing information, prices, and other product details displayed on our website are accurate and up to date.

However, product colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice. We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Prices and Payment

All product prices are displayed on the website at the time of purchase.

Prices, promotions, discounts, and availability may change without notice before an order is placed.

You agree to provide accurate and complete billing and payment information when placing an order.

Orders are subject to payment authorization. If payment cannot be successfully authorized or processed, the order may be cancelled.

5. Orders

When you place an order, you are submitting a request to purchase the selected products.

After placing an order, you will receive an order confirmation by email. An order confirmation does not necessarily guarantee that an order cannot be cancelled or that every item will remain available.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraudulent activity, pricing or product errors, unauthorized transactions, or circumstances where an item is unavailable.

If an order is cancelled after payment has been collected, the applicable amount will be refunded to the original payment method.

6. Order Cancellation

Orders may be cancelled only before processing or shipping has begun.

If you need to request a cancellation, please contact us as soon as possible and preferably within 12 hours of placing your order.

Once an order has entered processing or has shipped, cancellation may no longer be possible.

7. Shipping and Delivery

Shipping and delivery information is provided in our Shipping & Delivery Policy.

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Estimated delivery times are:

• United States: 5–10 business days
• Canada: 5–10 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs processing, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information at checkout.

Please review our Shipping & Delivery Policy for additional information.

8. Returns and Refunds

Eligible purchases may be returned in accordance with our Return & Refund Policy.

Return requests must generally be submitted within 10 days of receiving the order and must be approved before an item is returned.

Returned items must meet the applicable return conditions, including being unworn, unused, and in original condition.

Certain hygiene-sensitive products may not be eligible for return after being worn, opened, or used.

Please review our Return & Refund Policy for complete details regarding eligibility, return conditions, return shipping, and refunds.

9. Damaged, Defective, or Incorrect Items

If you receive an item that appears damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and, when appropriate, photographs or other information that may help us review the issue.

After review, an appropriate resolution may include a replacement or refund.

10. Website Content and Intellectual Property

The content available on GoSobiShop Boutique, including text, photographs, graphics, logos, designs, product information, videos, page layouts, and other materials, is owned by or used by GoSobiShop Boutique with appropriate rights or permission.

You may view and use website content for personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

The GoSobiShop Boutique name, logo, branding, and associated materials may not be used in a way that suggests an unauthorized affiliation, sponsorship, or endorsement.

11. User Accounts

Certain website features may allow you to create or access an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

If you believe that your account credentials have been compromised or used without authorization, please contact us promptly.

We reserve the right to restrict or terminate an account where reasonably necessary to protect the website, customers, or business.

12. Third-Party Services and Links

Our website may use third-party services necessary to provide functions such as payment processing, shipping, analytics, customer support, advertising, or other website features.

Third-party services may operate under their own terms and privacy policies.

Our website may also contain links to third-party websites. GoSobiShop Boutique is not responsible for the content, policies, security, or practices of third-party websites that we do not control.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Website availability may occasionally be affected by maintenance, technical issues, service interruptions, security events, or circumstances beyond our control.

14. Limitation of Liability

To the extent permitted by applicable law, GoSobiShop Boutique will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or from circumstances beyond our reasonable control.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Applicable Law

These Terms of Service are subject to applicable laws and regulations.

Nothing in these Terms is intended to deprive consumers of any mandatory rights or protections available to them under the laws applicable to their place of residence.

16. Contact Us

If you have questions regarding these Terms of Service, please contact us:

GoSobiShop Boutique
Independent Online Fashion Retailer
Business Operations: Canada & Florida, USA

Email: support@gosobishop.com
Phone: (954) 890-6954
Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST
Typical Response Time: 24–48 hours

Our customer support phone number is based in Broward County, Florida.

GoSobiShop Boutique operates exclusively online and does not currently have a public retail storefront.